New Partnership Enhances Cancer Care Support in Multiple States

Healthcare professionals providing virtual cancer care support.

Louisville, Kentucky, December 16, 2025

CenterWell Senior Primary Care and Thyme Care have partnered to provide enhanced cancer care support for eligible patients in seven states, starting December 1, 2025. This initiative offers continuous patient support, access to community resources, and proactive palliative care, aiming to improve health outcomes and patient experiences during challenging treatments. The collaboration reflects a broader trend in healthcare to embrace value-based care models that prioritize patient-centered services.


Louisville, Kentucky – A notable partnership has emerged between CenterWell Senior Primary Care, Conviva Senior Primary Care, and Thyme Care to bolster cancer care support for eligible patients in seven states. This collaboration signifies a progressive step toward more comprehensive, patient-centered services for those navigating the challenges of cancer diagnoses.

Partnership Overview

Starting December 1, 2025, the initiative will extend its reach to patients across Florida, Georgia, Nevada, North Carolina, South Carolina, Tennessee, and Texas. By integrating Thyme Care’s resources, patients will enjoy 24/7 access to a virtual team of oncology-trained clinicians, personalized navigation, and proactive support to help manage their diagnosis effectively, maintain connections with their care team, and minimize unnecessary hospital visits.

Comprehensive Services Provided

  • Continuous Patient Support: A dedicated virtual team—including oncology-trained nurse practitioners, nurses, social workers, and care partners—will provide round-the-clock support. This team will assist patients in managing symptoms, coordinating appointments, and connecting them with leading oncology practices for timely care.
  • Access to Community Resources: Thyme Care will work to identify social and financial barriers to care, linking patients with local resources that may include transportation, meal programs, and financial assistance. Oncology social workers will offer specialized emotional and practical support to help manage the myriad challenges faced during treatment.
  • Palliative and Urgent Care Support: The initiative emphasizes proactive symptom management to avert emergency visits, integrating palliative care early in the patient journey to ensure that treatment aligns with each individual’s goals and preferences.

Leadership Insights

The leadership teams at CenterWell and Thyme Care have underscored the significance of this partnership in ensuring compassionate and coordinated cancer care. By combining resources, the initiative aims to ease the burden on patients and doctors alike, fostering improved health outcomes through a specialized care model.

The Importance of Innovative Care Solutions

This partnership aligns with a broader trend in healthcare: harnessing technology and collaborative strategies to improve patient outcomes. By centralizing cancer care, patients now have a more straightforward pathway through the complexities of their diagnosis—a significant factor in both adherence to treatment protocols and overall quality of life.

The Role of Value-Based Care

Thyme Care’s approach as a value-based cancer care enabler positions it at the forefront of this evolving healthcare landscape. By partnering with health plans, employers, and risk-bearing providers, Thyme Care commits to improved care quality and enhanced health outcomes, offering a model that could revolutionize how cancer care is delivered across the nation.

Summary and Community Impact

CenterWell and Conviva’s partnership with Thyme Care aims not just to provide medical care but to facilitate a holistic patient experience during one of life’s most challenging periods. Increased synchronization between primary care and oncology providers could set a precedent for future collaborations, ultimately benefiting the broader Louisville community and beyond.

As Louisville continues to embrace innovation and entrepreneurship in healthcare, keeping an eye on such collaborations can foster an environment where community health thrives. Supporting local initiatives and remaining engaged with healthcare progress is paramount for the wellbeing of our community.

FAQ

What is the focus of the partnership between CenterWell and Thyme Care?

The partnership aims to enhance cancer care support for eligible patients across seven states, providing comprehensive, patient-centered services to individuals navigating cancer diagnoses.

What states will the partnership serve starting December 1, 2025?

The partnership will extend to patients in Florida, Georgia, Nevada, North Carolina, South Carolina, Tennessee, and Texas.

What services are included in this cancer care support?

The services include continuous patient support from a virtual team, access to community resources, and proactive palliative and urgent care support.

How does this partnership benefit patients?

This partnership offers patients continuous support, better navigation of their healthcare journey, and resources that can ease financial and social burdens associated with cancer treatment.

What is Thyme Care’s role in this partnership?

Thyme Care acts as a value-based cancer care enabler, collaborating with healthcare providers to enhance care quality, improve health outcomes, and reduce the total cost of care.

Key Features of the Partnership

Feature Description
Partnership Focus Enhancing cancer care support for eligible patients across seven states.
States Served Florida, Georgia, Nevada, North Carolina, South Carolina, Tennessee, Texas.
Continuous Patient Support Round-the-clock support from a virtual team of oncology-trained professionals.
Community Resource Access Linking patients with local support for challenges related to their care.
Palliative and Urgent Care Support Emphasizing proactive symptom management and early integration of palliative care.

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